o1111's Privacy Policy
Your personal information is our top priority. This policy describes in detail how o1111 collects, uses, and protects your information.
o1111 ("we", "us", or "the platform") is committed to providing a safe and reliable online gaming experience for users in Bangladesh. When you visit o1111.cam, register, or use our services, you agree to the terms of this privacy policy.
The purpose of this privacy policy is to clearly inform you about what types of information we collect, why we collect it, how it is used, and what steps we take to protect your information. We believe that transparency in data collection is the foundation of a trustworthy relationship.
Important: This policy applies only to individuals aged 21 or older. We do not knowingly collect information from minors.
What Information We Collect
o1111 collects only the information necessary to provide you with our services. We collect two main types of information — information you provide directly, and technical information collected automatically.
1.1 Personally Identifiable Information
When you create an account or log in to our platform, the following information may be collected:
- Full name and date of birth (for age verification)
- Email address and contact details
- National ID or passport number (for identity verification)
- Residential address
- Payment information (bKash, Nagad, Rocket, Upay, bank account details)
1.2 Automatically Collected Information
While you use our platform, the following technical information is collected automatically:
- IP address and device information
- Browser type and version
- Session cookies and tracking data
- Platform activity logs (game history, transaction records)
- Login and logout times and dates
1.3 Cookies and Similar Technologies
o1111 uses cookies, pixel tags, and similar technologies to improve your browsing experience and ensure the platform functions correctly. You can control cookies through your browser settings, but doing so may affect how some services work.
How Your Information Is Used
We use the information we collect only for specific, lawful, and transparent purposes. o1111 does not sell your personal information to third parties under any circumstances.
2.1 Primary Purposes of Use
- Account Management: To create, verify, and manage your account.
- Financial Transactions: To process deposits (minimum ৳200) and withdrawals (minimum ৳800) and to prevent fraudulent activity.
- Customer Support: To assist you through 24/7 Bengali live chat support and email.
- Security and Compliance: To detect unauthorized access and comply with responsible gaming policies.
- Product Development: To improve the platform experience and introduce new services.
- Personalized Experience: To present relevant offers and promotions based on your preferences.
2.2 Use of Information for Communication
We may use your email address to send account-related notifications, transaction confirmations, and important security alerts. You can opt out of promotional communications at any time.
Data Storage and Security
o1111 applies industry-standard technical and organizational measures to protect your personal information. We use SSL encryption technology, which keeps all data transfers between your browser and our servers fully secure.
3.1 Technical Security Measures
- SSL/TLS encryption for all data transfers
- Strong hashing algorithms for storing sensitive information
- Regular security audits and vulnerability testing
- Access controls — only authorized personnel can access data
- Firewall and intrusion detection systems
3.2 Data Retention Period
We retain your personal information for as long as your account is active or as needed to provide our services. Even after an account is closed, certain information may be retained for the period required to meet legal obligations.
Security Notice: o1111 will never ask for your password or full payment details via email or chat. If you receive such a request, notify our support team immediately.
Sharing Information with Third Parties
o1111 does not sell, rent, or trade your personal information to any third party for commercial purposes. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
To operate our platform, we work with trusted third-party services such as payment processors (bKash, Nagad, Rocket, Upay), game software providers, and technology service providers. These partners receive only the information necessary to deliver their services and operate under strict confidentiality agreements.
4.2 Legal Requirements
Information may be disclosed pursuant to court orders, lawful requests from law enforcement agencies, or obligations under applicable law. Information may also need to be shared as part of fraud detection or anti-money laundering measures.
4.3 Business Changes
In the event of a company merger, acquisition, or asset sale, your information may be transferred to the new entity. We will notify you before any such change and comply with applicable law.
Your Rights
As a user of o1111, you have several important rights over your own personal information. We respect these rights and are committed to helping you exercise them.
- Right to Access: You can request a copy of the information we hold about you at any time.
- Right to Correction: If any of your information is incorrect, contact us to have it corrected.
- Right to Deletion: In certain circumstances you may request that your information be deleted, though this may not be possible where legal obligations apply.
- Right to Object to Processing: You may object to your information being processed for specific purposes.
- Right to Withdraw Consent: You may withdraw consent for any information processed on the basis of your consent.
- Right to Data Portability: You may request the information we have collected about you in a structured, readable format.
To exercise these rights, please contact our support team. We will respond within a reasonable time after verifying your request.
Protection of Payment Information
You can use bKash, Nagad, Rocket, Upay, and bank transfer to complete financial transactions on our platform. The minimum deposit amount for each method is ৳200 and the minimum withdrawal amount is ৳800.
Your payment information is processed with the highest level of security. We do not store card numbers or mobile banking PINs directly on our servers — this information is processed through the encrypted systems of the respective payment service provider.
6.1 Transaction Monitoring
We monitor all financial transactions to prevent fraudulent activity and comply with anti-money laundering regulations. If suspicious activity is detected, account verification or a temporary suspension may be required.
6.2 KYC Verification
To ensure a secure payment environment, identity verification may be carried out in certain circumstances as part of the Know Your Customer (KYC) process. This information is used only for verification purposes and is stored securely.
Responsible Gaming and Personal Information
o1111 places the highest importance on responsible gaming. Information about your gaming behavior (such as time spent playing, bet amounts, and win/loss history) may be analyzed for your protection.
If we notice concerning changes in your gaming patterns, we may offer you support. To learn more about responsible gaming, visit our Responsible Gaming page.
This service is for individuals aged 21 or older only. Information collected for age verification is used solely for that purpose.
Changes to the Privacy Policy
o1111 reserves the right to update or change this privacy policy as needed. For any significant changes, we will notify you in the following ways:
- A notification will be sent to your registered email address
- A prominent notice will be displayed on the platform
- The "Last Updated" date at the top of this page will be changed
Continued use of the platform after any changes will be taken as your agreement to the new policy. We therefore recommend checking this page regularly.
Privacy of Minors
o1111's services are for individuals aged 21 or older only. We do not knowingly collect any personal information from minors.
If we learn that a minor has used or is using our platform, the relevant account will be closed immediately and any collected information will be deleted. If a parent or legal guardian believes their child has used our platform, please contact our support team.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or your information, please get in touch with us. Our 24/7 Bengali live chat support team is always ready to assist you.
Support Email: [email protected]
Live Chat: Available 24/7 in Bengali
Response Time: We generally respond as quickly as possible on business days
For more information, see our FAQ page, Terms and Conditions, and Responsible Gaming page.